Refund Policy

Last Updated: February 20, 2024

No-Refund Policy

At Traizer Tweaks, we operate under a strict no-refund policy for all purchased products and services. Due to the digital nature of our software and the instant delivery of access to our optimization tools, all sales are considered final once the activation key has been delivered.

When you purchase any of our products, you acknowledge and agree to this no-refund policy.

Exceptions

While we maintain a strict no-refund policy, refunds may only be considered in the following exceptional circumstance:

  • Critical Technical Issues: If our software contains a critical technical issue that prevents its core functionality from working as intended, and our technical team confirms this issue and is unable to resolve it after reasonable troubleshooting efforts.

Please note that refunds under this exception are evaluated on a case-by-case basis and are not guaranteed. Our technical team will first make every effort to resolve any issues before considering a refund.

Non-Refundable Circumstances

Refunds will not be provided in the following circumstances:

  • Changes in user preferences or needs after purchase
  • Performance variations due to different hardware configurations
  • Not achieving expected FPS improvements or performance gains
  • Purchases made by mistake or without proper research
  • Issues resulting from user modifications to the software
  • Failure to meet user's specific performance expectations
  • Minor bugs or issues that do not significantly impact core functionality
  • Requesting refunds to purchase a different tier or package

License Key Policy

Each purchase grants you one activation key for a single computer. Our licensing system enforces the following terms:

  • One activation key is valid for installation on a single computer only
  • Additional licenses can be purchased at a 50% discount for use on other computers
  • Sharing, reselling, or transferring license keys is strictly prohibited
  • Attempting to use a single key on multiple systems may result in key deactivation

If you need to transfer your license to a new computer (e.g., after hardware upgrades or system replacement), please contact our support team for assistance.

Performance Expectations

While Traizer Tweaks is designed to optimize your system for gaming performance, we want to clarify the following points:

  • Actual performance improvements vary based on your specific hardware configuration
  • Results depend on whether you have previously applied similar optimization tweaks
  • We do not guarantee specific FPS improvements for any particular game or system
  • Our software focuses on optimizing system resources and reducing overhead, but results will vary

Most users experience noticeable performance gains, but individual results depend on many factors outside our control.

How to Request Technical Support

If you experience issues with our software, please contact our technical support team before requesting a refund. Our team is committed to resolving any technical problems you may encounter:

Email: triazerpersonal@gmail.com

Discord: Join our support community through the link on our Support page

When contacting support, please provide detailed information about the issue, including your system specifications, steps to reproduce the problem, and any error messages you receive.

Refund Process

If your situation qualifies for a refund consideration under our exceptional circumstances:

  1. Contact our support team with detailed information about the issue
  2. Our technical team will verify the issue and attempt to resolve it
  3. If the issue cannot be resolved, we will review your refund request
  4. If approved, refunds will be processed using the original payment method
  5. Processing time for approved refunds is typically 5-10 business days

Policy Modifications

Traizer Tweaks reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes.