Refund Policy

At Traizer Tweaks, we operate under a no-refund policy for all purchased products and services. Due to the digital nature of our software and the instant delivery of access to our optimization tools, all sales are considered final once the transaction is completed.

When you purchase any of our products, you acknowledge and agree to this no-refund policy.

While we maintain a strict no-refund policy, we may consider refund requests in the following exceptional circumstances:

• Critical Software Malfunction: If our software contains a critical bug or error that prevents its core functionality from working as advertised, and our technical team confirms this issue and is unable to resolve it within a reasonable timeframe.
• Compatibility Issues: If our software is explicitly advertised as compatible with your specific system configuration, but you experience severe compatibility issues that our technical team cannot resolve after reasonable troubleshooting efforts.

Please note that refunds under these exceptions are evaluated on a case-by-case basis and are not guaranteed. Our technical team will first attempt to resolve any issues before considering a refund.

Refunds will not be provided in the following circumstances:

• Changes in user preferences or needs after purchase
• Performance variations due to different hardware configurations
• Purchases made by mistake or without proper research
• Issues resulting from user modifications to the software
• Failure to meet user's specific performance expectations
• Minor bugs or issues that do not significantly impact core functionality

If you experience issues with our software, please contact our technical support team before requesting a refund. Our team is committed to resolving any technical problems you may encounter:

When contacting support, please provide detailed information about the issue, including your system specifications, steps to reproduce the problem, and any error messages you receive.

If your situation qualifies for a refund consideration under our exceptional circumstances:

1. Contact our support team with detailed information about the issue
2. Our technical team will verify the issue and attempt to resolve it
3. If the issue cannot be resolved, we will review your refund request
4. If approved, refunds will be processed using the original payment method
5. Processing time for approved refunds is typically 5-10 business days

Traizer Tweaks reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes.